FAQs - Pay What You Want: Don't Trip, I Gotchu!

• Our primary products are book covers and music covers. We also offer custom designs for apparel (T-shirts, hoodies, etc.), drinkware (mugs, water bottles, etc.), accessories (tote bags, purses, etc.), stationery (notebooks, journals, pens, etc.), home decor (pillows, wall art, etc.), logos, website design, and more. If you have a specific product in mind, please specify it on the intake form.

• You'll need to fill out the intake form with details such as your design idea, dimensions, color palette (with hex codes), and any design inspiration. You can also email additional details and attachments to theernestleone@gmail.com within 3 business days of completing the form.

• Our custom graphic design service operates on a pay-what-you-want donation basis. You decide what you can afford to pay. However, there is a $1 security deposit required to reserve your spot. This deposit is due upon signing the service agreement and must be received before any work begins.

• All I ask in return is that you give credit and spread the word to help other artists in need find me. Share your experience on social media and tag me on Instagram and TikTok: @theernestleone. 

• Yes, the service includes one round of revisions to ensure your design is exactly what you want.

• Yes, the design will be watermarked until the final payment has been received. Once the payment is complete, I'll deliver the final design without the watermark.

• Each design is limited to 3 design elements (scenery, font, object).

• Yes, spaces are limited. We are only taking 20 donation-based clients each month to ensure quality and timely service.

• Any additional services, including further revisions beyond the scope of the original agreement, will require a new contract and may incur additional charges. Please contact us to discuss your needs.

• All sales transactions are final once the intake consultation is complete and the contract is signed. No refunds will be issued after payment has been made and the design process has started. For more details, please refer to our refund policy section in the service agreement.

• You retain full ownership and rights to the original graphic design, including copyright, distribution, and adaptation rights. I do not receive royalties or control over the distribution of the design.

• Yes, I am available for private commissions. If you have a unique project or need personalized artwork, please reach out to discuss your requirements and receive a custom quote.